Why is this honest form of communication in the workplace not there? I think you’re right – it is easier to stay “afraid.” But the economy doesn’t create great companies/services with scared people working there. Why is that?

On the basic level you are so right about this. I think it stems from people just not caring to know, appreciate or understand other people. It’s easier to stay afraid, not empower others or remain ignorant.

I appreciate hearing your voice out there and talking about this stuff because it’s a reality. And we all know, perception is reality.

I think in publishing, there is a lot of creativity going on there – so I’m guessing they’re a lot more receptive to the creative sides of things. Great point with business schools trying to teach these kinds of things. The only thing is, the people that are in a lot of these positions are a lot more “old school.” So even if we teach these types of things in school, I almost feel as if the current people in “power” would need to leave. It’s that old point, “You can teach an old do new tricks.” You know?

BUT the newer companies no doubt would probably be most receptive. You know?

In magazine publishing, where I work now, things are a bit different, and the business/marketing execs come down to see what we’re working on, and try to give some input on what they see—for better or worse! The comments are mostly on how things will be perceived from an advertiser’s viewpoint, but there is some personal feedback too. It’s a step forward at least, but I know this isn’t the case in other industries. There should be a “Rework” type book on this topic alone, and business schools should address it if they don’t already—perhaps you could guest lecture?